The Overcast development team is continually working to provide bug fixes and new features for the ever-growing business needs of our customers, thus, we frequently release new versions of Overcast Service. The upgrades are scheduled to minimally impact customer use.
New Overcast Service releases occur on the weekend after the second Tuesday of each month to coincide with the monthly Windows service releases.
| Overcast Instances | Maintenance Window Start | Window Size |
| JP1, JP2, US1, EU1, EU10 | Saturday 22:30 UTC+0 | 2 hours |
| JP3, US2, EU2 | Monday 03:00 UTC+0 | 1 hour |
In the event of a service upgrade requiring you to perform any action, you will be notified with details via the email address you have registered with Vigience. But, as with all service upgrades, changes can introduce unforeseen issues. In the event of an issue arising that causes service disruption, please contact Vigience immediately.
When setting the execution time for your Overcast Scheduled Jobs, we recommend avoiding scheduling scenarios to run during these times in order to avoid getting error notifications.