SAP Customer Replication

SAP Customer Replication component replicates basic account information such as customer number, name, and main address from SAP Customer Master records to your Salesforce Accounts. 

Installation

1. Navigate to the Component Library in the Overcast App. Filter by SAP-integrated Customer 360 under Collections.
   
    
2. Search for SAP Customer Replication component and activate it by selecting the blue Activate button. (Once activated, the panel will appear green).
   
    
3. Choose the connection string for your Backend System and click Activate.
   
    
4. Navigate to the Monitoring Tab and check the Status. A green circle indicates that the component is successfully activated and is ready to use. If you see a red circle indicating an error, navigate to the ID (eg. 00001) and see Detailed Log for information regarding error. Go to Monitoring pages for more information.
   

 

Replication

1. Navigate to the Integration Scenarios  in the Overcast App. Select ovcSapCusteomerRep scenario.
    
2. Go to the Query Predicates section, and select New Query Predicates. 
    
3. Name your Query Predicate and specify Filter Criteria by following the instructions on 3.3 Create a Query Predicate. The below example query predicate allows all the accounts to be replicated by setting the field KUNNR_c not equaling to 0.
    
4. Run ovcSapCusteomerRep scenario and go to Accounts to view all the account records matching the criteria of your Query Predicate by following the instructions on 3.3 Create a Query Predicate.
    
5. You can set up a Scheduled Job, which allows for data to be updated automatically in Salesforce from SAP (or other system) at a set time. Go to 3.4 Set up a Scheduled Job for the instructions.