This page describes how to set the network proxy settings so the Secure Agent can connect to the Internet through a proxy server.
By default, Secure Agent runs as a Windows Service as the Local System user. The Windows proxy settings chosen in Internet Options are not utilized by this user, so you need to reconfigure the service.
1. Change the logon user for Secure Agent Window Service to a local user.
If the proxy requires authentication, you need to continue below so Secure Agent can get credentials for the proxy.
2. Save proxy credentials to Windows.
3. Restart service
Alternatively, you can put an exception in your proxy for the Secure Agent machine. Consult with your network administrator.